Premier Plumbing Reviews — What Jacksonville Homeowners Say

Customer Testimonials

Marcus T. — Riverside, Water Heater Replacement

Our aging water heater finally gave out on a Sunday evening, and Premier Plumbing had a technician at our door within two hours. He walked us through our options between a traditional tank unit and a tankless system without any pressure to upsell. We went with a new tankless heater, and the installation was cleaner and faster than I expected. It’s been six months and we couldn’t be happier with the hot water performance. I’d recommend Premier to any Riverside neighbor without hesitation.

Sandra L. — Mandarin, Sewer Line Repair

I noticed slow drains throughout my house and called Premier Plumbing after a neighbor’s recommendation. They ran a camera inspection the same afternoon and showed me exactly where the root intrusion was causing the blockage. The repair crew was professional, arrived on time, and kept my yard disturbance to an absolute minimum. They even backfilled and tamped everything down so you’d barely know they were there. The price matched the original quote exactly — no hidden surprises at the end.

David R. — San Marco, Bathroom Remodel Plumbing

We were remodeling our master bath and needed rough-in plumbing for a freestanding tub and a double vanity. Premier Plumbing coordinated perfectly with our general contractor and showed up on every scheduled day without fail. The rough-in passed inspection on the first attempt, which our GC said doesn’t always happen. Their attention to detail in the finished connections was impressive — everything was tight, level, and code-compliant. This team made a complicated renovation project so much easier to manage.

Kim W. — Ponte Vedra Beach, Leak Detection

I had an unexplained spike in my water bill and suspected a hidden leak somewhere in the house. Premier Plumbing used non-invasive leak detection equipment and pinpointed a slow leak inside the wall behind my kitchen cabinets. They made a precise access point, repaired the pinhole in the copper line, and patched everything up neatly. The whole process took less than three hours and saved me from potentially serious water damage. I felt like I was in good hands the entire time.

Antonio M. — Arlington, Whole-Home Repiping

Our 1970s home still had the original galvanized pipes, and we’d been dealing with rust-tinted water and low pressure for years. Premier Plumbing gave us a detailed repiping proposal that was thousands less than another company quoted us. The crew completed the full repipe in two days, and they worked around our schedule so we weren’t without water for long stretches. Water pressure and clarity improved immediately — it’s like having a brand new house. I wish we’d done it years ago and I wish we’d called Premier first.

Rachel P. — Avondale, Emergency Burst Pipe

A pipe burst in my crawl space during a cold snap and I was in a total panic when I called Premier Plumbing at 6 a.m. The dispatcher was calm, reassuring, and had a plumber at my house within the hour. He stopped the flooding, replaced the damaged section, and checked the rest of the crawl space for vulnerable spots. He also gave me tips on protecting pipes if temperatures dropped again — no charge for that advice. I cannot say enough good things about how they handled a genuinely stressful situation.

Greg and Donna F. — Fleming Island, New Construction Plumbing

Premier Plumbing handled all the plumbing for our custom home build in Fleming Island, from underground rough-in through final trim-out. They were communicative at every phase and never held up our construction schedule — which meant a lot given how tight timelines can get. Every inspection passed without a single callback, and our builder said they were among the most organized subs on the project. The final fixtures were installed with obvious care and precision. We’ll use Premier for any service or repair needs going forward without even considering anyone else.

Our team in action — plumbing professionals serving Jacksonville

Why Customers Consistently Choose Premier Plumbing

When Jacksonville homeowners read through our reviews, the same themes come up again and again. These aren’t talking points — they’re patterns documented by real customers across dozens of different projects and neighborhoods throughout Duval County.